For SimpleScan and OEM scanner support, contact email@example.com, or by phone at (408) 436-6152 (Monday – Friday, 10:00 A.M. – 5:00 P.M. U.S. Pacific Time)
Frequently Asked Questions about our products.
• I plugged the scanner to my computer but the scanner is not detected.
• I have installed the scanner to my computer but I can’t get it to work.
• I can scan with the scanner but the image output is totally black.
• I can successfully scan but I see some black vertical lines from the top to the bottom of the image.
For a list of all FAQs, visit our FAQs page.
All necessary drivers, patches and calibration targets. Below are some of our most popular downloads:
• DocketPORT 467 Drivers
• DocketPORT 468 Drivers
• DocketPORT 488 Drivers
• DocketPORT 667 Drivers
• DocketPORT 687 Drivers
For all drivers, including our Legacy products, visit our Downloads & Drivers page.